Frequently Asked Questions

Good Questions, Good Answers

Everything you need to know before ordering your custom cake.

How far in advance should I order?

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Please order at least 1 week in advance for custom cakes. For wedding cakes, multi-tier cakes, or dessert tables, I recommend 4–6 weeks notice to ensure your date is available. Rush orders may be possible depending on my schedule — reach out directly if your event is less than a week away.

Do you deliver? What areas do you serve?

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Yes! All orders are delivered from my home kitchen in Cayce, South Carolina. Delivery is available within a 35–mile radius of Cayce with the following fees, automatically calculated at checkout based on your ZIP code:

• Up to 15 miles: Free
• 16–25 miles: $25
• 26–35 miles: $50

If your address is outside the 35–mile radius, please email daysiavucakes@gmail.com for a custom quote.

Do you accommodate allergies or dietary restrictions?

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I currently offer traditional recipes only — all cakes contain wheat, dairy, and eggs. I bake out of a home kitchen that also uses nuts, so I cannot guarantee an allergen-free environment. Please note any allergies when you place your order so I can let you know what to expect.

Can I customize flavors or designs beyond what's on the menu?

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Absolutely. My menu lists my most popular flavors and designs, but I love custom work. Share your vision in the cake details section when ordering, and we'll finalize everything during the design consultation after your order is placed.

What's your order and cancellation policy?

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Order Confirmation: You will be contacted within 24–48 hours of placing your order to confirm receipt and start your design consultation.

Payment: Full payment is collected at checkout through Stripe. Your date is reserved on a first-come, first-served basis once payment is received.

Cancellations 7+ days before your event: Full refund.

Cancellations less than 7 days before your event: Non-refundable.

How do I store my cake before the event?

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Most cakes should be kept refrigerated until 1–2 hours before serving. Take the cake out of the fridge about an hour before to let it come to room temperature for the best flavor and texture. Specific storage instructions will be included with every delivery.

Do you offer cake tastings?

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Yes! I offer a Cake Tasting Box for $45 that includes samples of my most popular flavors. It's the perfect way to decide on flavors for your wedding or large event. Visit my Weddings page to order.

Do you do corporate or bulk orders?

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Yes, I'm happy to work with businesses, offices, event planners, and schools on bulk orders. Please email me directly at daysiavucakes@gmail.com for a custom quote.

How much do custom cakes cost?

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Pricing starts at $85 for a 6" round cake and goes up based on size, design complexity, fillings, and toppings. Minimum order is $45. Delivery fees apply based on distance from Cayce, SC. See my order page for base prices.

What payment methods do you accept?

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I accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through secure Stripe checkout. Apple Pay and Google Pay are also supported. Payment is collected at the time of order to secure your date.

Still have questions?

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